"Unkept promises"

We met the staff  a couple hours before hand, they were lovely and put my son right at ease. Told my son exactly how things were going to happen and promised him there would be no needles or masks used to put him to sleep.

Fast forward to getting the general anaesthetic and the tube wasn’t working fast enough - without any warning at all, they put the mask over my son’s mouth and nose, which causes him to freak out completely and try to climb off the bed to get to me.

Every moment once he woke up was completely different for him and once he had calmed down from coming round, he kept asking me why that person had lied to him and he would not talk to him or any other staff member or allow them to run any post procedure observations on him because he didn’t trust them anymore.  

I feel this should never have been allowed to happen, promises should not be made to children that cannot be kept.