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"Smiling faces and very kind and caring"

About: Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a service user),

Rapid Response is a great team, I just heard about it in November time. I needed antibiotic IV so the hospital referred me to them, they came to my house everyday for 10 days once a day. Smiling faces and very kind and caring.

Then in December I needed this team again, this time I attended the team for 8 times once a day, they made me so comfortable and made me tea.

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Responses

Response from Catherine Carson, Staff Nurse Rapid Response, PCOP, WHSCT 5 months ago
Catherine Carson
Staff Nurse Rapid Response, PCOP,
WHSCT
Submitted on 27/01/2025 at 18:04
Published on Care Opinion on 28/01/2025 at 09:18


Hello, my name is Catherine Carson, I am a staff nurse with the Rapid Response Team.

Thank you very much for taking the time to write this kind review, reflecting on your time with the rapid Response team. I have shared your thoughts and shared your complimentary words with all those involved and they really appreciate your feedback.

I am pleased you felt comfortable when receiving your treatment and that you found the team to be kind and caring. The team endeavour to provide a positive experience for all those receiving treatment within the hub setting.

I would like to take this opportunity to wish you well in the future.

Best wishes

Catherine Carson

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