"Professional staff, but struggled getting appointment"

After a few false dawns with appointments being cancelled at the last minute, I called the team to chase a replacement appointment for my minor surgery. I got lucky, and was allocated a cancellation for the following afternoon. It turned out that the afternoon appointment book was empty when I had called, which if not filled, would have had the staff twiddling their thumbs all afternoon. 

The minor op went without a hitch and David and Lynda were very professional and fun. The appointment timeframe went exactly to time and I have an appointment to have to stitches removed exactly 2 weeks after the op.  Thumbs up and hoping I stay infection free.