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"Caring Staff "

About: Whiston Hospital

The A&E reception staff were really helpful. However, it was specifically the trauma staff who worked effectively and communicated openly with the patient and family. They carried out their various roles with kindness and empathy - doctors & nurses alike. Indeed the support staff - porter and catering were also caring in attitude and supportive in their roles.

The work is hard in a hospital these days, but we were afforded consideration, care and importantly communication.

Thank you

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Responses

Response from Whiston Hospital 5 months ago
Whiston Hospital
Submitted on 27/01/2025 at 09:43
Published on nhs.uk at 09:43


Hello,

Thank you for taking the time to share your feedback with us. It is lovely to hear your feedback following your attendance in the Emergency Department. We will ensure this is shared with all the staff.

Wishing you a speedy recovery.

Best wishes

Patient Experience and Inclusion Team

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