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Prompt and very professional

Posted By Bananasplit

"Prompt and very professional"

About: Inverclyde Royal Hospital / Pre-Operative Assessment

(as the patient),

The service for my pre op appt. was excellent. Every test and procedure was explained to me in full and the appt. time session was prompt and very professional.

My thanks to the team.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 07/02/2025 at 10:32
Published on Care Opinion at 10:32

picture of Kevin Torbet

Dear Bananasplit

Thank you for your wonderful feedback about your pre-operative appointment. We are delighted to hear that you found the service excellent, with clear explanations and a prompt, professional experience.

Our team strives to provide the highest standard of care, and it is always rewarding to know when patients feel well informed and supported. We will make sure to pass on your kind words to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Wishing you all the best for your upcoming procedure and a smooth recovery.

Kind regards

Kevin

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