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She ended her 103 years on this earth feeling loved

Posted By Jenxk35

"She ended her 103 years on this earth feeling loved"

About: Bolton NHS Foundation Trust

(as a relative),

I was unaware of the existence of the Admissions Avoidance Team and was a little sceptical when mum’s doctor referred us to them. They were amazing! I cannot express how fantastic every single one of the carers, ANPs and district nurses were. So kind and caring to us all during a very difficult period of only a few days ( although it seemed much longer), which resulted in mum’s death. She ended her 103 years on this earth feeling loved and comforted. You have my heartfelt  gratitude. Thank you to you all. 

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Responses

Response from Sharon Stringer, Patient Experience Manager, Bolton NHS Foundation Trust 3 months ago
Sharon Stringer
Patient Experience Manager,
Bolton NHS Foundation Trust

Submitted on 31/01/2025 at 09:28
Published on Care Opinion at 09:31

Dear Jenxk35,

I am so very sorry for the loss of your mother. Thank you so much for sharing your experience and how this impacted your mother's end of life care.

I will of course share your kind words with all the teams involved and wonder if you would be happy to speak to me to discuss your's and your mother's experience in more detail? If you would be happy to do this, please contact me via patientexperience@boltonft.nhs.uk

Thank you again and my warmest wishes,

Sharon Stringer

Patient Experience Manager

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