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The unit itself was of a high standard

Posted By John Thankful

"The unit itself was of a high standard"

About: Inverclyde Royal Hospital / Endoscopy

(as a service user),

Colonoscopy could not have gone better. The IRH Endoscopy Team were positive, friendly and reassuring. Claire, who is in charge has a group of nurses who are clearly concerned with excellence. The unit itself was of a high standard.

I had sedation, no discomfort whatsoever. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 04/02/2025 at 13:27
Published on Care Opinion at 13:27

picture of Nicole McInally

Dear John Thankful

Thank you so much for your kind feedback! We're delighted to hear that your colonoscopy experience at the Endoscopy Unit was so positive. It is wonderful to know that Claire and the staff were able to make you feel reassured and comfortable. We take great pride in maintaining a high standard for our unit and ensuring patient comfort, especially when sedation is involved. Your positive words mean a lot to us, and we'll be sure to share them with the team.

Take Care

Nicole

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Response from Claire Campbell, Senior Charge Nurse, Endoscopy - Inverclyde Royal Hospital, NHS Greater Glasgow and Clyde 3 months ago
Claire Campbell
Senior Charge Nurse, Endoscopy - Inverclyde Royal Hospital,
NHS Greater Glasgow and Clyde

Submitted on 04/02/2025 at 14:39
Published on Care Opinion at 14:39

Dear John Thankful,

your feedback has been greatly received, thank you for taking the time to share on our Care Opinion page. Just echoing what Nicole has said, it is very reassuring to myself and my team to know we have provided you with a positive journey through Endoscopy. Patient experience is very important to us and we are glad you felt reassured and comfortable throughout your procedure.

I hope you have recovered well from your procedure. Again, thank you for your kind words, I will cascade to the whole team.

Kind Regards Claire Campbell

Senior Charge Nurse

Endoscopy Unit

IRH

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