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"Team took care of me and calmed me down"

About: University Hospital Wishaw / Breast Clinic

(as a service user),

Wow I can't thank the team at Breast clinic wishaw general and Dr marrow for taking care of me and calming me down when I had got myself into a state and the nurse who calmed me while getting both procedures done in November and Tuesday of this week. You truly all deserve an award 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 5 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 31/01/2025 at 16:15
Published on Care Opinion at 16:15


picture of Jennifer Montgomery

Dear Bella198,

Thank you for sharing your experience of University Hospital Wishaw, Breast Clinic.

It can be a worrying time attending hospital for a procedure and I am so glad to hear that both the nurse and Dr Marrow were able to calm and reassure you on both your appointments.

I look forward to passing your kind words to the team and Dr Marrow who I am sure will be delighted to hear your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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