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"Care and compassion the moment I arrived"

About: Highland Community Services / Sexual Health Service

(as a service user),

Inverness RNI Sexual Health clinic. 

My husband had been unfaithful to me, and I was experiencing some strange symptoms in my genital area. I took myself along to the clinic dreading the shame and stigma I may receive, albeit none of this was my fault.

The level of care and compassion I received from the moment I arrived blew me away. All staff were just lovely. I saw Charley, a nurse, and not only did she do her job professionally, but she also listened and was a shoulder to cry on. From what should have been a traumatic experience grew into something almost ok!

I’d like to thank all the staff at RNI sexual health clinic, especially Charley. Thank you. 

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Responses

Response from Kimberley MacInnes, Lead Nurse/Service Manager, Highland Sexual Health, NHS Highland 5 months ago
Kimberley MacInnes
Lead Nurse/Service Manager, Highland Sexual Health,
NHS Highland

I manage the sexual health service in North Highland, I am also the Lead Nurse for the service.

Submitted on 28/01/2025 at 08:51
Published on Care Opinion at 08:51


picture of Kimberley MacInnes

Dear cafehf56,

I would like to take this opportunity to thank you for sharing your story to Care Opinion. Feedback is important to us all in the team, I will be sure to share this with them, I am pleased that you found the service and staff to be caring and compassionate.

Thank you.

Kimberley MacInnes

Service Manager/Lead Nurse

Highland Sexual Health

NHS Highland

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