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Quick and efficient service.

Posted By Greatful relative

"Quick and efficient service."

About: Glasgow Royal Infirmary / Accident & Emergency Glasgow Royal Infirmary / Minor Injuries Unit

(as a friend),

I attended A/E with a vulnerable friend who had a fall resulting in foot pain and immobility. We were quickly referred to minor injuries, where he was in and out in under an hour. Xray was done with fracture confirmed. A moon boot was applied and mobility somewhat restored. He would like to thank all the staff for their quick, friendly and professional attention.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 31/01/2025 at 10:06
Published on Care Opinion at 10:06

picture of Kevin Torbet

Dear Greatful relative

Thank you for taking the time to share your positive experience of attending our A&E and Minor Injuries Unit of the Glasgow Royal Infirmary with your friend.

We are delighted to hear that your friend received swift, professional, and compassionate care from our team. Ensuring the well-being and comfort of our patients, especially those who are vulnerable, is a priority, and it’s heartening to know that our staff provided the support needed.

We will make sure your kind words are shared with the team involved in your friend’s care who I'm sure will greatly appreciate the recognition.

Wishing your friend a smooth recovery!

Kind regards

Kevin

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