"Elderly mother discharged without consultation"

About: King's Mill Hospital / Older people's healthcare King's Mill Hospital Older people's healthcare NG17 4JT

Posted by golfjh96 (as a service user), 5 months ago

I arrived to visit my mother on ward C51 in mid-January to be told she was being discharged with no consultation with myself.
The nurse just handed over the discharge letter which had 2 things which were wrong. My mum did not have a fall and does not use a walker at home and in the state she was discharged cannot manage without help. No care plan arrangements.
And guess what she was readmitted yesterday.

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Nottingham University Hospitals NHS Trust

Submitted on 30/01/2025 at 11:56

Published on Care Opinion at 11:56

Thank you for this feedback. We are sorry to hear that your mother has returned to hospital and that you were unhappy with the management of her discharge from ward C51. We will share this feedback with C51.
We would welcome the chance to discuss your concerns with you in more detail than is possible here, if you’d like to raise these concerns with us, please contact the PALS team on nuhnt.pals@nhs.net or telephone 0800 183 0204.
Kind regards
Andrew Steggles
Patient Experience Officer

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Update posted by golfjh96 (a service user) 5 months ago

Hi
Think there is a little confusion. It was ward 51 at King's Mill hospital!

Arpad Patocs

Moderator,

Care Opinion

Submitted on 31/01/2025 at 12:07

Published on Care Opinion at 12:11

Dear golfjh96,
Thank you for letting us know - we have corrected this so that your story is now linked to Kings Mill Hospital.
Many apologies.

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Elderly mother discharged without consultation

"Elderly mother discharged without consultation"

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Update posted by golfjh96 (a service user) 5 months ago

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