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Always kind, compassionate and very knowledgeable

Posted By catmc

"Always kind, compassionate and very knowledgeable"

About: Borders General Practices

(as a service user),

I just wanted to give feedback on Dr Scott, GP at West Linton Medical Practice. I saw her when I was suffering from poor mental health. She was absolutely fantastic - she saw how ill I was and made a quick referral to other services and ensured I got the care that I needed.

I regularly saw her for mental health support and she was always kind, compassionate and very knowledgeable and supportive. Thank you Dr Scott, you will always be my hero!

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 3 months ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 26/03/2025 at 12:09
Published on Care Opinion at 12:09

Dear Catmc

Firstly my sincere apologies for the delay in responding to you.

Thank you for sharing such positive feedback about Dr Scott at West Linton Medical Practice.

It is so lovely to hear that you consider Dr Scott to be your hero and that she was able to get you access to the help you needly quickly. I hope you are now keeping well.

I will ensure your feedback is shared with Dr Scott directly.

Best wishes

Karen

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