The Nursing assistant greeted me in a friendly cheerful manner and addressed me by my first name, which is good and I prefer that degree of informality.
The nursing assistant performed her clinical duties in an efficient manner and was most helpful.
The waiting room was warm and comfortable.
I have been critical of non clinical aspects before, for example the litter in the car park and the amount of posters in the surgery and notices barking prohibitions at patients, that I found created a poor hostile environment.
That seems to have improved with the litter now gone and many posters removed. Please keep up the improved housekeeping.
It would be nice to have all the ripped seat pads replaced please.
Thank Thornbury Centre for Health you did a good job and made me leave with a smile on my face.
Martin Cannon
"Blood Test Sat 18th January 2025"
About: Thornbury Road Centre for Health Thornbury Road Centre for Health Isleworth TW7 4HQ
Posted via nhs.uk
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