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They were really nice, kind and very helpful at all times

Posted By herculescc68

"They were really nice, kind and very helpful at all times"

About: Community Physiotherapy / Perth City Community Physiotherapy Team

(as a service user),

Lynsey and Maxine were really nice, kind and very helpful at all times. Was so pleased to have them and hope to see them again. They solved various problems and even contacted other services to help me, which was really good.

Cannot think of any improvements as they had it all. Really good. Thanks for everything!

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Responses

Response from Geraldine Knight, Care Opinion Engagement Worker, P&K HSCP 5 months ago
Geraldine Knight
Care Opinion Engagement Worker,
P&K HSCP

To generate interest, attract, invite, support P&K HSCP service providers to subscribe to Care Opinion, which will then enable service users to feedback their story about the service on Care Opinion.

Submitted on 29/01/2025 at 15:26
Published on Care Opinion at 15:26

picture of Geraldine Knight

Dear herculescc68

My name is Geraldine Knight, I am the Care Opinion Engagement Worker for Perth & Kinross, Health & Social Care Partnership.

I am writing to thank you for sharing your story on Care Opinion about the care you received from our Perth City Community Physiotherapy team. I am sure they will be delighted to receive such lovely comments, especially Lynsey and Maxine, thank you.

The team are incredibly busy at this time; however, they will respond to you as soon as they are able to.

Once again, thank you for taking the time to share your story on Care Opinion, we are very grateful for your feedback.

Kind regards

Geraldine

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Response from Iona Dawes, Perth and Kinross Health & Social Care Partnership 5 months ago
Iona Dawes
Perth and Kinross Health & Social Care Partnership

Submitted on 03/02/2025 at 00:52
Published on Care Opinion at 08:19

picture of Iona Dawes

Dear herculescc68

Thank you for your positive feedback about your treatment experience by Lynsey and Maxine. I am glad they could be of help in a holistic sense and reach other services to problem solve and ensure you received the best care.

I will inform them of your kind words and share this with our wider team.

My apologies for the delayed response as we have indeed been busy but it's lovely to receive some praise.

Team Lead Physiotherpaist

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