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"Miscarriage"

About: Maternity care / Early Pregnancy Assessment Service Maternity care / Maternity Out Patient Department Royal Alexandra Hospital / Ultrasound Scan (Maternity)

(as a service user),

A few months ago, I experienced a miscarriage. 

The care given by midwife Elizabeth was an example of how amazing people can be despite the strain of the job. Elizabeth was a friendly face who I had previously met in my first pregnancy, but subsequently helped me through a sad end to my recent pregnancy. Elizabeth provided empathy, reassurance and support both times I attended the EPU service. 

However, my experience with the ultrasound department was not the same. Although, I must say that my interactions with staff within the ultrasound room was fine. When I attended the ultrasound department I was placed in a separate waiting area from women who were attending their pregnancy scans, this may be well sought after by some women but I felt personally it was more of a negative sat out the way on your own. The waiting area is directly across from the room doors for the ultrasound which means that as you are sitting you are seeing people happily come out of their scans at times heavily pregnant.

However, my main concern was that when I walked into the room to attend my scan, to confirm my miscarriage, I was greeted with the scan of the couple prior to myself on the screens. This was very blatantly a very happy and healthy baby. At the time it was not even mentioned or apologised for. I personally shrugged it off with my family, however months later it is still something that sticks in my mind. I only raise this to assist anyone else who may have to attend for the same reasons who may be more affected than myself. 

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Responses

Response from Laura Flynn, Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 4 months ago
Laura Flynn
Lead Midwife Clyde, Maternity Services, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 24/01/2025 at 12:02
Published on Care Opinion at 12:02


Dear LP12345

I am sorry to hear of your recent loss and would like to thank you for taking the time to reach out on Care Opinion. Elizabeth is an amazing member of the team and your kind words will be shared with her.

Would it be possible for you to contact me on the email below to discuss the other points about scan and the waiting area. I am committed to make changes and learn from the experience of women in our service.

Kindest Regards,

Laura Flynn

Lead Midwife Clyde

laura.flynn@nhs.scot

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