Firstly I must commend the NHS 24 team.
My initial contact person was absolutely fantastic.
The clinician I then spoke to, also fantastic.
The doctor I saw at my emergency OOH appointment was outstanding !!!! She was very thorough and due to this she clearly had a good idea as to what my illness was being caused by.
I was, as it turns out, seriously ill. I have severe pneumonia both lungs. My O2 level was 86. I had a temperature and my BP was low.
The doctor at OOH should be commended in her professionalism and made aware of this post.
Sadly upon admission to admissions 1, the treatment deteriorated greatly.
To me there seemed to be a major lack of communication between various professionals.
There was one staff member who wiped quite a lot of blood of the floor in my bay and left the bloodied tissues lying on the floor!
I was later placed on a commode and left there. The curtain was open around 4 feet and visitors were in at the patient next door. They never returned. I informed a staff member who was lovely but I didn't feel they took particular notice of my complaint unfortunately.
Once again though I have very high praise for all individuals involved in my admission to hospital. They all did a fantastic job
"Lack of communication between various professionals"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital Admissions Unit 1 (Emergency Medical) KY2 5AH Victoria Hospital / Out of Hours Victoria Hospital Out of Hours Kirkcaldy KY2 5AH
Posted by Unwell person (as ),
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