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Went over and beyond to do what they could to support me

Posted By mccak3

"Went over and beyond to do what they could to support me"

About: Golden Jubilee National Hospital / Cardiac Surgery

(as a service user),

My recent stay in NSD, Golden Jubilee.

The staff- from nurses, to nursing assistants, catering staff all doctors and consultants work as a cohesive team and made my time in hospital a lot easier knowing they were all there.

Staff were all very friendly, open, welcoming, using language that I understood and went over and beyond to do what they could to support me.

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Responses

Response from Andrea Heatley, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 6 months ago
Andrea Heatley
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee

Submitted on 24/01/2025 at 10:58
Published on Care Opinion at 10:58

Dear mccak3,

Thank you for taking the time to provide us with your kind feedback.

We are delighted to hear that your treatment and care at the Golden Jubilee was so positive. We will we pass your comments on to all the staff involved who, we are sure, will be delighted to hear your lovely comments,

Thank you again for taking the time to provide us with your feedback and we all wish you well for the future.

Kind regards

Andrea

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