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"Amazing Experience"

About: Belfast City Hospital / Endoscopy Unit

(as a service user),

I recently had an OGD in BCH Endoscopy Unit. I was so anxious before the procedure and was dreading the whole thing. From the moment I was checked in until I left I couldn’t have asked for more caring, compassionate and professional care. All of the staff Admin, Nursing and Medical were so kind and done everything to reassure me.

The unit was immaculate and I felt very safe and in excellent hands. A special thanks to Bronach who literally held my hand throughout. I am so grateful to the entire team, thank you! 

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Responses

Response from Brenda Carville, Endoscopy Unit Manager, Endoscopy Unit Belfast City Hospital, Belfast Health & Social Care Trust 4 months ago
Brenda Carville
Endoscopy Unit Manager, Endoscopy Unit Belfast City Hospital,
Belfast Health & Social Care Trust
Submitted on 21/01/2025 at 15:01
Published on Care Opinion at 15:01


Thanks you so much for taking the time to provide such lovely feedback. I'm delighted your experience was a positive one. All the Endoscopy staff work very hard to make our patients journey as stress free as possible. I will share this with the wider team including our domestic staff who are sometimes the forgotten hero's.

Kind Regards

Sr Brenda Carville

BCH Endoscopy Unit Manager

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