"Receptionist great, appointment terrible "

About: Salford Royal Salford Royal Salford M6 8HD

Posted via nhs.uk 4 months ago

I felt I was treated as an annoyance .The Doctor was borderline hostile in his manner, didn't want to listen and indirectly insulted me.

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borderline

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Salford Royal

Submitted on 21/01/2025 at 16:02

Published on nhs.uk at 16:02

Thank you for taking the time to leave feedback on your recent experience at Salford Royal.
We are sorry to hear that you felt that you were treated as an annoyance and the Doctor did not fully listen to you.
As your comment is anonymous, we encourage you to contact the Patient Advice and Liaison Service (PALS) either via 0161 778 5665 between 09:30 hours and 16:30 hours Monday to Friday, or email: pals@nca.nhs.uk. Your care episode can then be identified and thoroughly investigated, allowing the team to provide feedback to you regarding your experience.
Kind Regards
The Patient Experience Team
The Northern Care Alliance.

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