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Impressed with the quick response to my email…

Story from nhs.uk

"Impressed with the quick response to my email…"

About: Mayfield Surgery

I completed my symptoms online and within an hour was offered an appointment with a doctor at Basford Unfortunately I couldn’t get there on time but it was rearranged to the next day at the Longton practice I had an appointment with a student doctor who was very thorough and then a doctor came to see me too I felt that I was listened to and that they both gave me the time and advice that was right and useful

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Responses

Response from Mayfield Surgery last month
Mayfield Surgery

Submitted on 28/05/2025 at 18:59
Published on nhs.uk at 18:59

Thank you for sharing the details of your recent experience. It's really helpful to hear how the process worked for you. We are so glad that the online system provided a quick response and that our team was able to rearrange your appointment to a more convenient time and location. It is also wonderful to know that you felt so well looked after by both the student doctor and the GP, and that they were thorough and listened carefully. We hope the advice you were given proves useful.

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