"I cannot speak highly enough of all the staff I encountered"

I attended the Day Case Unit at Altnagelvin Hospital for hand surgery just over a week ago (early Jan) and would like to share my experience! In today’s world we hear lots of negative stories about the NHS, but I have nothing but praise for every member of staff I was in contact with that day.

From the minute I walked into the unit I was treated with the upmost care & respect. The two members of staff on Reception were so friendly & welcoming - immediately putting me at ease. The lovely nurse who carried out all my pre-op checks was also really friendly. During the morning while waiting for my surgery I was visited by the consultant, the anaesthetist and a number of other medical staff who kept me informed about every aspect of my planned procedure. On arrival to the theatre I was met with these same medical staff (& a few others) and once again I was talked to & put at ease. Post surgery I awoke to a new batch of staff who were every bit as caring & considerate - even bringing me the very welcome tea & toast!!! 

I cannot speak highly enough of all the staff I encountered on my visit to the Day Case Unit in Altnagelvin that day and would like to say a huge thank you to each & every one of you 🥰🥰