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Very friendly and very helpful

Posted By charliefy48

"Very friendly and very helpful"

About: Beatson West of Scotland Cancer Centre / Macmillan Day Unit

(as the patient),

Was diagnosed with oropharyngeal squamous cell corcnoma cancer on the in October 2024, much to my shock. I was to start radiotherapy in November into December.

To my surprise had a call from Jennifer from Macmillan cancer to help me with with any help I could get through the treatment financial and personal support to my self and my daughter.she was very friendly and very helpful was very comfortable speaking to her. On behalf of my daughter and I, it's very much appreciated and will be speaking to her soon again.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 6 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 27/01/2025 at 08:59
Published on Care Opinion at 08:59

picture of Kevin Torbet

Dear charliefy48

Thank you for taking the time to share your experience during what must be a challenging time for you and your family. We are so glad to hear that Jennifer from Macmillan Cancer Support has been such a source of comfort and assistance to you.

Being diagnosed with oropharyngeal cancer is understandably a life-changing event, and it’s heartening to know that Jennifer’s friendly and supportive approach has made a positive difference. Offering not only financial guidance but also personal support during treatment is such an important part of holistic care, and we’re delighted that you felt comfortable speaking with her.

We will make sure to pass on your gratitude to Jennifer who I'm sure will be pleased to know her support has been appreciated by both you and your daughter.

Kind regards

Kevin

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