"Very caring and reassuring"

About: Victoria Hospital / Pre-assessment Victoria Hospital Pre-assessment Kirkcaldy KY2 5AH

Posted by GrannyAnney (as the patient), 6 months ago

Andrea, the pre assessment nurse, was very caring and took me through the process slowly, carefully exposing each procedure. Very reassuring and willing to discuss the forthcoming operation and answer any questions.

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Stephanie Allan

Interim Charge Nurse, Pre-assessment Suite,

NHS Fife

Submitted on 26/01/2025 at 17:43

Published on Care Opinion at 17:43

Dear GrannyAnney,
Thank you for taking the time to provide feedback on your pre-assessment. I am delighted to hear that Andrea was very caring and took you through the process slowly and carefully, discussing each procedure. It is important to us as a department that patients feel well supported in their pre-op period.
I will pass on your compliments to Andrea.
On behalf of the pre-assessment team I wish you well with your upcoming surgery and recovery.
Kind regards
Stephanie Allan
Acting Senior Charge Nurse
Pre-assessment VHK

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