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Stuck in limbo

Story from nhs.uk

"Stuck in limbo"

About: Black Country Family Practice

Can't get an appointment. That's it, can't comment further because I can't get to see anyone to complain about. Having to Google symptoms about a growth on my brain and just suck up what's happening to me. Can't even get a referral to go private.

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Responses

Response from Black Country Family Practice 6 months ago
Black Country Family Practice

Submitted on 27/01/2025 at 09:56
Published on nhs.uk at 09:56

Dear Richard,

I am sorry that when you contacted the surgery you could not be offered an appointment. We are currently experiencing increased demand on our services and only have a limited number of appointments available. Unfortunately we are not able to offer above this limited demand as we must ensure patient safety. Please be assured our clinicians are working to their full capacity and new appointments are available daily. If you believe your symptoms are urgent and are unable to schedule an appointment, please contact 111.

Kind regards

Frankie

Patient Experience Team

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