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"The staff were excellent"

About: Victoria Hospital / General Surgery

(as a service user),

Was a patient in ward 52 VHK a couple of times in December 2024.

The staff were excellent in all aspects of the care they provided for me. In particular the nurses who cared for me did so with great compassion, professionalism and above all care:

they were 

Laura - R/N 

Sarah R/N

Ashley R/N

Kirsty R/N

Callum R/N

Kerry HCSW

During my first admission to ward 52  - I very quickly developed Sepsis.

Even in my confused state I was well aware of the expertise and professionalism of the staff

Particular mention must be given to the Charge Nurse, Brad  - he was absolutely excellent during this crisis - organized and in control  - directing and supporting staff . He was amazing. I can never thank him enough for his care and expertise that evening. 

When you're in a hospital bed watching the nurses go by , it does not seem as much is going on  - it's incidents like this that you see the value and worth of staff and are very grateful for their skills and abilities.

Thank you all so very much.

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Responses

Response from Louise Noble, Service Manager, Planned Care, NHS Fife 3 months ago
Louise Noble
Service Manager, Planned Care,
NHS Fife
Submitted on 28/01/2025 at 16:45
Published on Care Opinion at 16:45


Dear Frase87, my name is Louise and I am the service manager for Ward 52. Thank you so much for taking the time to provide such wonderful feedback for the team. They will be delighted that you felt you were so well looked after. I hope you are well now you have returned home.

Best wishes

Louise Noble, Service Manager

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Response from Shelley Kennedy, Senior Charge Nurse, Ward 52, NHS Fife 3 months ago
Shelley Kennedy
Senior Charge Nurse, Ward 52,
NHS Fife

Senior charge nurse

Submitted on 29/01/2025 at 11:25
Published on Care Opinion at 11:25


picture of Shelley Kennedy

Dear Frase87.

Thank you for taking the time to give this lovely feedback to the staff in Ward 52. I am so glad to hear that your stay with us was a positive experience. I will be sure to pass over your feedback to all of our staff.

I hope you are recovering well.

Take Care.

Shelley Kennedy, Senior charge nurse.

Ward 52, VHK.

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