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My patient journey

Posted By Grateful NHS patient

"My patient journey"

About: New Stobhill Hospital / Breast Clinic

(as the patient),

Having attended the Breast Clinic @ the New Stobhill Hospital I would just like to say that my patient journey from my initial consult with Jane, Senior Breast Care Nurse which resulted in having an on the day mammogram and then an ultrasound and given results before leaving, was so reassuring.

This clinic is a perfect example of a team who provide a high standard of care and compassion. Today I saw Mr Ogston and given the all clear, I would like to express my gratitude to all. You do the NHS proud. ❤️

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 10 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 24/01/2025 at 13:13
Published on Care Opinion at 13:13

picture of Kevin Torbet

Dear Grateful NHS patient

Thank you so much for taking the time to share your experience of attending the Breast Clinic at the New Stobhill Hospital.

We are delighted to hear that your patient journey was so positive, and that you felt reassured throughout. It’s wonderful to know that Jane, our Senior Breast Care Nurse, provided you with such compassionate and professional care, ensuring everything was explained clearly and that you were able to receive your mammogram, ultrasound, and results all on the same day.

Hearing that you were given the all-clear by Mr Ogston is fantastic news, and we’re sure it was a great relief for you. We will make sure your kind comments are passed on to Jane, Mr Ogston, and the entire team at the clinic, as they will be so pleased to know their efforts have been appreciated.

Your gratitude and recognition of the team’s high standard of care and compassion mean so much to us. Thank you for sharing such encouraging feedback and for highlighting the dedication of our staff.

Kind regards

Kevin

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