GP urged me to go to the nearest A&E as I was experiencing signs of a stroke.
I was seen for initial triage within 1 hour, then had to walk to another building to be seen by a doctor. It took over 1 hour and I had to be seen again (another hour of waiting). Had to walk back to the first building where I eventually had blood pressure taken, blood tests, CT scan with contrast, and ECG scan (these were done in the span of 3 hours). I was told I'd need to have a MRI scan, but they couldn't keep me there (it was overcrowded and they were concerned over possible infection).
What made things unprofessional was that the doctor only briefly came out to the waiting room and told me what medication they'd give me, but I didn't have time to write anything down or ask questions - I wasn't given a prescription. Then the nurse came to the waiting room, which was full of people, to remove the cannula, without any alcohol wipes and gave me some pills to take without explaining much. When I went to the Hospital pharmacy to pick up the medication, I was not allowed to even take a picture of the prescription and the pharmacist very quickly went through duration of treatment, dosages etc and I couldn't remember much.
I'm still waiting for a MRI appointment. The doctor said on the day that they would refer me to my local hospital.
Pros: Helpful doctors and nurses, but severely pressed for time.
Cons: overcrowding, having to go back and forth, lack of clear communication, pharmacy staff unprofessional.
"Long Wait for A&E still waiting for MRI"
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk
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