Text size

Theme

Language

"Trying to get an appointment"

About: Neurosciences (DCN) / Neurology

(as the patient),

I am a patient with epilepsy. 

I have been having increased seizures since August 2024. 

It has taken me until January 2025 to get a face to face appointment. 

I have been in contact with the epilepsy hotline number which was given to me by my GP. The epilepsy nurse who I spoke to over the phone has been very helpful and has managed to speed up my appointment but it has still taken me 6 months to get an appointment. 

At the appointment I waited a long time before being seen. 

This is not good enough. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian 4 months ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 17/01/2025 at 10:58
Published on Care Opinion at 10:59


Dear EB1981

Thank you for your feedback.

I am sorry to hear about your experience.

If you would like us to look into this further please can you contact the Patient Experience Team on LOTH.Feedback@nhs.scot or call 0131 536 3370.

Kind regards

Joseph

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k