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"Staff were kind, compassionate and understanding"

About: Princess of Wales Community Hospital Worcestershire Acute Hospitals NHS Trust

(as a parent/guardian),

Attended today with my highly anxious neurodiverse child. The staff who looked after us were amazing, friendly, kind, compassionate and so understanding.

The receptionist welcomed us to the department so warmly and offered reassurance. She was quick to let the sonographer know we had arrived and having some difficulties due to nerves.

The sonographer and assistant were fantastic, they really put my little one at ease and were so accommodating of my child’s additional needs.

Thank you so much, you really did make a huge difference to us today with your compassionate approach.

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