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"Waiting time for operation"

About: University Hospital Wishaw / Trauma and Orthopaedics (14- 16)

(as a service user),

Ten days ago I broke my Tibia and Fibula. To date I still await an operation. There has been no scheduled date for the operation and no communication whatsoever so ever in relation to this, other than the calls I have personally made to trauma liaison . I truly understand the demands on the service, however fail to understand why 10 days on I have absolutely no indication as to when I can expect this operation. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 5 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 17/01/2025 at 11:24
Published on Care Opinion at 11:24


picture of Jennifer Montgomery

Dear Snoopy48,

Thank you for sharing your feedback about University Hospital Wishaw, Trauma and Orthopaedics.

I am sorry to hear that you have not been kept updated on the operation required for your tibia and fibula and that you have not had a date either.

In order for us to look into this further, please can you contact Patient Affairs who will be able to take further details and provide a personal response?

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk

Tel no 01698 366 558

Best Wishes,

Jenni

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