"Mixed Experience"

I was admitted to CCU (Ward 23) around Boxing day. I found the majority of staff fine if a little distant. I was treated for flu prior to angioplasty. Throughout I was largely left to my own devices, I wasn't really spoken to or that things weren't really explained to me adequately. I wasn't encouraged to mobilise or shower throughout my 8 day stay there. Some of the facilities (shower head attachment and window were broken and unusable) but the room/ward did feel clean and otherwise well maintained. There just felt a lot of uncertainty for me which caused me to stress about what was happening and what was going to happen. My room overlooked an outside corridor where staff regularly met during their breaks to smoke, whilst I couldn't smell the smoke some of the staff were very loud when talking and laughing with each other often at very antisocial times of the early morning. Overall it was a mixed experience but better than Heartlands where I was later moved to for the angioplasty. This was a bone of contention too,there was very little communication throughout and it would be a case that suddenly I was being moved to another part of the ward or transferred, there was very little time to gather yourself mentally and physically for the move,a bit of notice would have been preferable.