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"shambles of a surgery "

About: Bolton Medical Centre

attended for an appointment with the doctor. I was told to use to check in screen near the front door by the elderly receptionist and witnessed this happened to other patients. Unsure why as after sitting down they didn’t seem busy at all and continued there conversation. felt like an inconvenience

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Responses

Response from Bolton Medical Centre 3 months ago
Bolton Medical Centre
Submitted on 15/01/2025 at 10:09
Published on nhs.uk at 10:09


Dear Patient

Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Practice Manager providing your full details so we can investigate this matter for you.

Kind regards

L Wall

Practice Manager

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