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"Caring ward staff"

About: University Hospital Hairmyres / Acute Stroke Unit (Ward 6) University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / General Surgery (Ward 5)

(as a parent/guardian),

My Daughter was admitted through A&E, Ward 4 then Ward 5. It was obviously very busy and all the staff are under a lot of pressure. Despite this the staff were kind and understanding and offered reassurance and excellent care. 

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Response from Shirley-Ann O'Hare, Senior Nurse - Emergency Directorate, University Hospital Hairmyres, NHS Lanarkshire 5 months ago
Shirley-Ann O'Hare
Senior Nurse - Emergency Directorate, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 13/01/2025 at 17:43
Published on Care Opinion at 17:43


picture of Shirley-Ann O'Hare

Dear echo28

Thank you for sharing your daughters experience through Care Opinion.

Its lovely to hear that the staff in all units and wards we’re kind, understanding and provided excellent care to your daughter. I hope your daughter is recovering well.

I will ensure to share your lovely comments with the staff of A&E, Ward 4 and Ward 5.

Kind Regards

Shirley-anne

Shirley-anne O’Hare

Senior Nurse

University Hospital Hairmyres

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