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The team were all amazing from the start

Posted By Lburr

"The team were all amazing from the start"

About: University Hospital Monklands / Emergency Department

(as the patient),

I would like to say a massive thank you to all the team at Monklands Hospital recently in A and E when I took a turn for the worse they where amazing at acting fast and getting me on the mend again and kept me updated on all my treatment I required to get me home.

Also a shout out to the doctor it was on duty. The team were all amazing from the start 

Thanks again.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 6 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 17/01/2025 at 12:11
Published on Care Opinion at 12:11

picture of Jennifer Montgomery

Dear Lburr,

Thank you for sharing your experience of University Hospital Monklands, Emergency Department.

I am sorry to hear that while you were in attendance you took a turn for the worse, this must have been very frightening for you. I am glad that the staff were quick to act and took very good care of you.

I look forward to passing on your kind words to the whole team who I am sure will get a real boost in hearing this.

I hope you are feeling better now.

Best Wishes,

Jenni

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