We brought my child in for throat surgery. The wait was long but the staff in the waiting area were fantastic and great at communicating with us.
My only complaint about this period was it was incredibly warm in the waiting area and due to his swallow issues he could not drink clear fluids/ice lollies so the heat was really difficult for him, I think having a few fans would make it easier on the children (and parents).
An hour before he was taken to surgery his bed was available and we were taken to his bay which again was terribly hot.
The doctors, nurses, porters were all fantastic before, during and after surgery and we are very grateful for how kind and helpful they all were.
In the ward it remained very very hot all through the night into the next day so it was again difficult due to the heat.
The auxiliary staff were also quite stand-offish unfortunately and I felt could be quite cheeky at times to myself and other parents in the room. We all kept the room very tidy and only had bags or clothing out when removing/putting items away so the attitude we received was quite surprising.
Unrelated to the specific ward but as a parent it's very difficult to use the food area as it's in the adult hospital, it would be nice to have a version of this in the children's hospital as well.
"Incredibly warm in waiting area and ward"
About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A) Royal Hospital for Children (Glasgow) 23 Hour Unit ( Ward 1A) Glasgow G51 4TF
Posted by Rosie98 (as ),
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