"Ensured my comfort and well-being"

Dear filinghb39

Thank you so much for taking the time to post such truly lovely comments about how the staff in Musgrave Park Hospital pre operative assessment (ward 2a) and post op wards all demonstrated compassion/understanding and kindness, combined with efficiency putting you at ease. Thank you for the lovely comments about the surgeon Mr J Sales, (a very well deserved compliment) and the pre and post op teams including the wider multidisciplinary team (MDT) this will be passed on to them all ASAP. We expect our teams to treat patients with care and compassion, dignity and respect, and the professionalism, care, and treatment you received from the staff at Musgrave Park Hospital ward 2a is of the high standard we wish all our teams to provide. It is genuinely pleasing to hear that you had such a positive experience at Musgrave Park Hospital. The team's you have highlighted (including the entire MDT, Surgeons, Nurses, Anaesthetists, Physiotherapists and HCA's) provide high quality services in preparation for your surgical care and on-going patient journey. I am genuinely pleased that you experienced high quality professional care from all staff involved. This is exactly what the staff come to work (every day) to provide. It is especially pleasing that you mention some staff members by name - it is important and uplifting to have this lovely feedback on the important work that they do. Please do not underestimate the morale boost that positive feedback such as this provides for the team. The specific staff you mention by name have already been made aware tonight via email of your positive comments. We are ALWAYS here if and when you need us again. Please contact us if you have any concerns.

Dr Seamus O'Brien, Senior Manager, MPH

Carly Niblock, Assistant Service Manager. MPH

Paul G Jago, Assistant Service Manager. Theatres - MPH