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"Rude GP, no empathy for patients"

About: Trinity & Bowthorpe Medical Practice

I had appointment for my son today at the surgery at 11AM for potential chest infection and whizzing with symptoms of cold and flu.

My son was at school and hence had to pick him from school for the appointment. My son was playing at school and school office took lot of time to bring him out and hence I was late by 5 odd mins for the appointment. I was called in by the GP at around 11.15AM.

From the point we entered the room GP was rude. First thing she said was "you are late" and upon hearing the reason, sarcastically asked me "he is well enough to go to School?". Well schools enforce kids to go to school even if they are ill and school would decide if child need to be sent home and GP should know this..

When I said I am worried he started wheezing while he cough, she only checked chest and did not check temperature or throat or ears and decided it was viral.I also mentioned my son had frequent incidents of nose bleeding but I did not get any response from GP that why is this happening or anything to take care about. She was more concerned that my son is able to go to school then he is well enough. She finally said its viral and if symptoms get worse take appointment again. I am worried of her behaviour. As parents are already worried for their child hence they are at surgery. Nobody expect for rude welcome.

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