"I appreciated the excellent service"

In December I became very ill with extreme dizziness and sickness. I telephoned the 111 service and was promised a visit by a member of the Urgent Response Team who arrived that afternoon.

She was most helpful and promised further visits at regular daily intervals.

This happened and I slowly started to improve such that a visit on Christmas Day was not required, but I did have two follow-up telephone calls on Christmas Day and Boxing Day.

I would like to say how much I appreciated the excellent service, particularly over Christmas and would like to pass on my very grateful thanks to you all.