Text size

Theme

Language

"Timely, efficient, robust care and treatment "

About: Tottington Medical Practice

Having been a registrant at Tower Family Practice, and Tottington Surgery prior, I have received nothing but excellent care and treatment throughout. I am always pleasantly surprised by the continued innovation and the broad range of services available within this primary care provider, but moreover the accessibility. A recent example of this was yesterday, I was able to contact the surgery in the morning, speak with a nurse, send a photograph of my tonsils into the surgery and obtain a prescription for antibiotics long before the close of business the same day. This level of responsiveness allowed for timely treatment, supported me not having to attend the surgery and allowed for another patient to have a valuable face to face consultation.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tottington Medical Practice 4 months ago
Tottington Medical Practice
Submitted on 09/01/2025 at 11:55
Published on nhs.uk at 11:55


Dear Sarah,

Thank you for taking the time to provide feedback on your recent experience.

We love to hear when patients are pleased about the service they have received and want to say thank you to a member of our team.

We will share your feedback with everyone involved.

Kind regards

Sally Webster - Compliments and Complaints Manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k