"Chaotic A&E department"

My wife was admitted to A&E more than 24 hours ago, after being sent from Chace Farm Urgent Care, and has still not been assigned a bed (having to beg to even receive a chair in the waiting area which can even recline). She has received no more than some IV drips even though the triage doctors were extremely concerned about potential damage to her liver due to what looks to be a virus which has severely impacted her (but has still not been confirmed more than 24 hours after she was admitted), and scans that she was advised she needed urgently on her kidneys and liver have still not been undertaken more than 12 hours after told.

It's understandable that there is currently a high stress on A&E services, but that doesn't excuse very ill patients who have been admitted not receiving the urgent care they require (my wife doesn't seem to be the only example), or even to be put into a position to be made comfortable, which would seem to be a minimum requirement for patients to not deteriorate, let alone recover.