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"So caring - they go the extra mile"

About: Horndean Surgery

I have been a patient at the surgery for almost 10 years, my 2 children age 6 and 2 are also patients. I cannot thank the staff enough for their dedication and support during each of our visits/contacts. From routine health conditions (asthma, vaccinations) to more unsettling conditions (pregnancy bleeding, allergic reactions) each staff member has been kind, patient and reassuring.

The reception team are incredibly helpful and have chased up results, follow up advice and phoned back to share outcomes without even being asked to. The doctors and nurses are great with both my children.

In particular, when I had some mild complications during my pregnancy, the doctors were absolutely fantastic, finding contact numbers and phoning the hospital alongside me so they could support next steps. The kindness of the whole team really sets them apart - I would absolutely recommend each and every staff member.

Thank you so much Horndean Practice, keep up the good work!

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Responses

Response from Horndean Surgery 5 months ago
Horndean Surgery
Submitted on 09/01/2025 at 10:34
Published on nhs.uk at 10:35


Thank you so much for your wonderful feedback. We will ensure all the team are made aware of your lovely comments.

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