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"Very friendly and professional"

About: Doncaster Royal Infirmary

On 7 January at 2.30 am I awoke being unable to breathe properly. I found it extremely difficult to take in air. This was the third night in a row that I had experienced such a thing but this was the worst. I aroused my wife who called 999. I could hear her talking on the phone and before she finished the ambulance had arrived. It was merely minutes. I was examined by the ambulance crew with wires attached to my body and told I would have to go to hospital. They conveyed me to Doncaster Royal infirmary where there was a queue for A and E where we had to wait a while. They stayed with me in the ambulance and kept checking that I was not in distress. My breathing had improved slightly. The ambulance crew whose names I am not allowed to mention would like to thank them for their kindness, friendliness and professionalism. They stayed with me for the remaining waiting period when I was transferred to the A and E reception area. After that I was transferred to the A and E ward where I was seen over time by umpteen nurses, doctors and a doctor whose name I can’t pronounce anyway but I’m not allowed to give the names. Over a matter of hours I received X-ray, injections and care from numerous staff including being offered meals and other refreshments. However I was feeling really sorry for my self and had no appetite. At 4pm that date the doctor came and told me that I had fluid on my lungs and he had prescribed a course of tablets and I could go home. 24 hours later I’ve had the first full nights sleep I’ve had in many a night. My breathing has improved no end and I feel I am on the way to recovery. I would just like to thank all concerned in the A and E at Doncaster Royal Infirmary for hard work, dedication, friendliness and professionalism. I am 80 years of age and worked in the South Yorkshire Police for 30 yrs so I’ve seen my share of the worst of life. Keep up the good work girls and boys. Despite what the press keep saying you are doing a thankless task and doing it well. God bless you all.

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Responses

Response from Laura Smith, Communications & Engagement, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 5 months ago
Laura Smith
Communications & Engagement,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 10/01/2025 at 12:46
Published on Care Opinion at 12:46


Thank you so much for sharing your feedback following your visit to DRI. I am so glad to hear that our staff have provided quality care, we are extremely proud of them.

I hope you get better soon!

Best wishes,

Laura

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