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"Immediately was put at ease"

About: Queen Margaret Hospital / Gynaecology

(as the patient),

Was in for Hysteroscopy. I was feeling really tense and I must admit scared so went to appointment taken on time and immediately was put at ease.

Introduced to the nurses and doctor that were performing  the procedure. Before I went through to the room was given all the information  telling me what would be happening.

The staff were amazing  was given a local anaesthetic for pain and everything  was completed. What I  did like was that it was a female doctor, I  think that in itself  was a good thing to ease embarrassment.

After procedure  one of the nurses  asked if I  would like a cup of tea, which was nice.

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Responses

Response from Claire Massey, Lead Midwife, Women's Services, NHS Tayside 6 months ago
Claire Massey
Lead Midwife, Women's Services,
NHS Tayside
Submitted on 09/01/2025 at 14:07
Published on Care Opinion at 14:07


picture of Claire Massey

Dear Gemma Lou,

Thank you so much for taking the time to provide feedback. We are so glad that you felt at ease during your procedure. I will ensure your feedback is shared with the team. We wish you well in your recovery. Kind regards Claire Massey

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