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Gall bladder removal

Posted By aurigaej74

"Gall bladder removal"

About: University Hospital Monklands / Day Surgery

(as the patient),

Stacey provided an excellent person-centred patient care before and after my gall bladder removal.

Procedures explained thoroughly. Put at ease as soon as I came into ward.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 5 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 10/01/2025 at 15:39
Published on Care Opinion at 15:39

picture of Jennifer Montgomery

Dear aurigaej74,

Thank you for sharing your experience of University Hospital Monklands, Day Surgery.

I am so pleased to hear that you received excellent person- centred care from Stacey while you were in the ward and that everything was explained thoroughly.

I look forward to passing your kind words on to Stacey and the wider team who I am sure will take great pride in hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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