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Patient & Staff care.

Posted By Slaphead

"Patient & Staff care."

About: The Royal Glamorgan Hospital / General Surgery

(as a carer),

My Wife spent 6 days in Ward 8. The Doctors & Nurses were brilliant, The care they gave her was brilliant & helped her speedy recovery.

On the down side, food served to the patients, many returned their food as it was inedible when they realy needed the nutrition.

Disabled parking crazy, main entrance parking nearly all Hospital, Vehicles. 

Having visited her on New Years Day, Shop & Dinning Room closed & hot drink machines working but no cups. Just an inconvenience for me but the Wonderful Staff doing 12.5 hour shifts can't get hot food or drink. Disgusting way to treat wonderful dedicated & hard working Hospital Staff.

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Responses

Response from Senior Concerns Officer, Cwm Taf University Health Board 3 months ago
Cwm Taf University Health Board

Submitted on 14/01/2025 at 16:34
Published on Care Opinion at 16:55

Thank you for your feedback in relation to your wife's stay on ward 8 at the Royal Glamorgan Hospital and for taking the time to share this on Care Opinion.

We are delighted that you were pleased with the care and treatment provided to your wife by the medical and nursing staff and will ensure that this is passed on to the relevant staff members.

However, we are sorry to hear of the issues you have highlighted in respect of some of the facilities at the hospital and for any upset or inconvenience that would have been caused at the time. I will relay this information to the relevant services, for the appropriate action.

If you would wish to raise a concern in respect of the above issue, please do not hesitate to contact the Concerns Team, either by calling 01443 744915 or via email cthb_concerns@wales.nhs.uk

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