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They have made an incredible difference

Posted By eridanusst56

"They have made an incredible difference"

About: University Hospital Ayr / Chiropody/Podiatry

(as a service user),

I have had incredible care from the podiatry team at Ayr Hospital in the last year… The teams' attention and care, as well as support and information has made me realise the importance of my foot care… in doing so it has had a really positive experience on my mobility and quality of life. 

My mobility, balance and enjoyment of walking. They have made an incredible difference, noted not only by myself, but the rest of my family…. 

Thanks again to the podiatry team… I don’t want to mention individuals. But from receptionist to Care assistants to podiatrist and advanced practitioners, it has been such a positive, and dare I say, life changing experience. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 5 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 14/01/2025 at 13:08
Published on Care Opinion at 13:08

picture of Pamela Gibson

Dear eridanusst56

Thank you for taking the time and trouble to share this lovely feedback about the care provided by the Podiatry Team at University Hospital Ayr

It is heartening to hear that they have been able to provide you with such person centred care and that they have been able to make such a difference to your mobility, balance and enjoyment of walking.

It will be my pleasure to forward your kind comments to the Podiatry Team. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported and reassured whilst you were under their care.

Please accept my best wishes and thank you once again for taking the time to acknowledge your care experience.

Kind regards

Pamela

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