"They were so considerate"

About: Royal Devon & Exeter Hospital (Wonford) / Medical Imaging Royal Devon & Exeter Hospital (Wonford) Medical Imaging Exeter EX2 5DW

Posted by Devmum (as a service user), 4 months ago

Amazing staff looking after me at my ultrasound in January 2025.
Seen quickly and staff took their time to understand my concerns. They were so considerate, explaining what was going to happen and letting me know what was happening as the scan went along. Clear and concise info given. So very much appreciated. Thank you.

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Elizabeth Chapman

Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 15/01/2025 at 14:19

Published on Care Opinion at 14:19

Hi Devmum
My name is Liz Chapman and I am the Operations manager in Medical Imaging. Thank you for taking time out of your day to share your recent experience with the ultrasound team for your appointment this month.
I was pleased to hear how amazing the staff were during your visit. The team strive to provide a compassionate service which puts the patients needs first, which resonated within your comments.
I will be sure this positive feedback with the team and congratulate them on a job well done.
Kind Regards
Liz Chapman

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