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"Bladder check"

About: Ottery St Mary Hospital / Urology

(as a service user),

Calm, cool and relaxed Urology staff in early January 2025. Took all the time needed to help me feel comfortable and to hear my situation. Then discovered hospital at full capacity. No sign of this. Completey brilliant care. Thank you do much.

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Response from Jane Billing, Lead Uro-oncology Nurse Specialist (Eastern Services), Urology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 4 months ago
Jane Billing
Lead Uro-oncology Nurse Specialist (Eastern Services), Urology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 15/01/2025 at 08:51
Published on Care Opinion at 10:10


Thank you so much for your feedback which I will pass on to the whole team. It is wonderful to hear you had a good experience. The team work really hard to put patients at their ease and I know will be pleased to hear you did not feel rushed and your procedure was carried out in a calm and relaxed fashion.

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