A suggestion - it would be great to have easy access to "add to calendar" buttons for all NHS appointments. Every appointment booked could automatically send you an email or text including this "add to calendar " button.
I've nearly missed GP appointments where I wasn't sent any confirmation via text, and I had only written the appointment in my physical diary while I was on the phone to the receptionist, but I hadn't added it to my online calendar (which is realistically what I use day-to-day).
Maybe there would be some privacy concerns with this approach, but I do think it might help a bit with missed appointments.
"Suggestion to reduce missed appointments"
About: The Heron Practice The Heron Practice Woodberry Down N4 2NU https://www.heronpractice.co.uk/index.aspx
Posted by Suggestionbox (as ),
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