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A&E treatment for cut thumb knuckle.

Posted By Phil55

"A&E treatment for cut thumb knuckle."

About: Lochaber (Belford) Hospital / Accident & Emergency

(as the patient),

Cut my thumb knuckle with a rusty old handsaw.   It wouldn't stop bleeding so I went to A&E at the Belford Hospital, Fort William. I was seen promptly by a nurse and received a tetanus jag, wound treatment, and expert advice. Thank you very much.

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance, NHS Highland 5 months ago
Sylvia Fraser
Clinical Governance Facilitator & NHS Highland Operational Lead for Care Opinion, Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 15/01/2025 at 14:24
Published on Care Opinion at 14:24

picture of Sylvia Fraser

Dear Phil55

Thank you very much for your lovely post following your emergency care from staff at Belford Hospital.

I am delighted to hear you have received such good care from Nursing staff.

It is always a pleasure to receive such kind comments and to know that the staff at NHS Highland are appreciated both for their hard work and for their attitude towards patients.

I have forwarded your feedback to the Belford Hospital and asked that managers share this with the staff involved in your care.

We aim to provide a high standard of care and treatment to the community we serve, and I trust that should you have need of our services in the future your experience will be just as positive.

Thank you for taking the time to feedback your experience.

I hope that your injury is healing well.

With kind regards

Sylvia

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